Online Ordering & Payments

Launch Fast, Customize Everything

Spin up a branded ordering site with real-time menu sync from iva5 POS. Manage photos, modifiers, upsells, dayparts, and pricing zones. Mark items 86’d and they disappear instantly from the web and QR menus. Multi-location? Centralize menus and push updates by store.

• Menus: categories, options, combos, allergens
• Hours & dayparts: breakfast/lunch/dinner & holidays
• Live sync: price & stock changes in seconds

Ordering Channels that Fit Your Flow

Accept web and mobile orders for pickup, curbside, or delivery. Place QR codes at tables for self-order & pay. Use capacity throttling and promise-time quoting to control rushes; accept future/scheduled orders for busy nights and holidays.

• QR at table: guests order, tip, and pay from their phones
• Curbside: arrival texts & parking spot notes
• Delivery: integrate major marketplaces or run in-house

Typical Online Order Flow

Payments Built In

Speedy, secure checkout with cards and digital wallets (Apple Pay/Google Pay). Offer tips, service fees, coupons, and gift cards. Loyalty attaches at checkout—let guests earn/redeem points automatically and save cards for next time.

• Checkout: one-tap wallets, stored cards, guest checkout
• Loyalty: earn & redeem without leaving the cart
• Promotions: coupons, BOGO, happy hour, gift cards

Smooth Handoff to the Kitchen & Front

Orders route to KDS or printers by station (grill, fry, salad, bar). Names, pickup times, and notes print clearly. Expo screens track make times; late-ticket alerts keep teams ahead. Status updates send SMS so guests arrive right on time.

• Routing: station rules, course fires, chit consolidation
• Comms: order status texts & pickup names
• Capacity: throttle by minute, item, or channel

Reporting, Refunds & Payouts

Track sales mix, channel performance, abandoned carts, and promo ROI. Issue partial or full refunds with audit logs. View settlements, fees, and net deposits per location; export to accounting in one click.

• Analytics: items sold, tickets/hour, conversion
• Refunds: partial/full with reasons & permissions
• Payouts: clear settlement & deposit reporting

Why choose iva5 for online ordering

• Real-time POS sync & automatic 86ing
• Fast checkout with Apple/Google Pay
• Capacity control & promise times
• Loyalty, promos, gift cards built-in