Built for Full-Service & Fast-Casual

iva5 unifies FOH and BOH. Design your floor with a live table map, seat-level ordering, coursing, and fire/hold. Split/merge checks, tips, auto-gratuity, comps/voids with audit logs, and role-based permissions keep service tight and controls strong.

  • Tableside: servers take orders on tablets; modifiers & allergies captured by seat
  • Reservations & waitlist: promise times, text paging, walk-in queue
  • Payments: tap/chip/swipe, split checks/items, tabs & auto-grat
Self-Ordering & Online Ordering

Reduce lines and increase throughput. Place QR codes on tables for self-order & pay, add a compact kiosk at the host stand, and accept web/mobile orders for pickup, curbside, or delivery. Capacity throttling and promise-time quoting smooth rushes.

  • QR at table: guests order, apply loyalty, tip, and pay from their phones
  • Online ordering: real-time menus, 86 control, timed & scheduled orders
  • Delivery: integrate with major marketplaces or run in-house drivers
Table QR Flow (Example)
Scan → Choose items → Pay & tip → Order hits cloud → Table/KDS fires by station → Text “ready” / server runs food → Receipt & loyalty sync
Kitchen Ops & Service Speed

Route items to grill, fry, salad, and expo with a KDS or remote printers. Use make-time metrics, bump/recall, and order-ready screens. Allergens and modifiers print clearly; voids/remakes are tracked for waste and coaching.

  • Routing: station rules, chit consolidation, course fires
  • Throughput: make-time targets, expo view, late-ticket alerts
  • Guest comms: SMS pickup texts & order status
Inventory, Menu & Controls

Maintain margins with recipe-level costing, prep lists, and low-stock alerts. 86 items automatically across POS and online. Daily cash reconciliation, labor & overtime signals, and export to accounting keep books accurate.

  • Inventory: recipes, yields, waste tracking, vendor pricing
  • Menus: pricing zones, dayparts, promos & happy hour
  • Reporting: sales mix, server performance, COGS & labor snapshots
Multi-location & franchise: centralize menus, push updates, view store-level P&L, and standardize workflows.
Why restaurants choose iva5
  • Tableside, counter, QR, kiosk, and online in one stack
  • KDS routing, coursing, and expo for faster tickets
  • Inventory, cash control, labor, and analytics built-in
  • Open APIs & integrations (delivery, payments, accounting)
Talk to us

iva5 LLC

45 Liberty St, APT 1
Lancaster, PA 17603

Support: hello@iva5.com
Phone: +1 (877) 779-3391

Let’s tailor iva5 to your floor plan, menu, and rush patterns.

Last updated: September 2025