iva5 LLC

Privacy Policy

Effective Date: September 11, 2025

iva5 LLC (“iva5”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our websites, products, and services (collectively, the “Services”).

1) Information We Collect

  • Information you provide: name, email, phone number, company details, and any messages you send us.
  • Automatic data: IP address, device/browser type, pages visited, and usage analytics (via cookies or similar technologies).
  • Transactional/service data: order details, support interactions, and configuration/preferences related to the Services.

2) How We Use Information

  • Provide, operate, and improve the Services.
  • Respond to inquiries and provide support.
  • Communicate about updates, features, and service notices.
  • Protect against fraud, abuse, and security risks; comply with legal obligations.

3) Sharing of Information

We do not sell or rent personal information. We may share information with:

  • Service providers that help us operate (e.g., hosting, analytics, communications), under appropriate confidentiality obligations.
  • Authorities if required by law, legal process, or to protect rights and safety.
  • Business transfers related to a merger, acquisition, or sale of assets.

4) Cookies & Tracking

We use cookies and similar technologies to remember preferences, measure performance, and improve your experience. You can control cookies via your browser settings; some features may not function properly if cookies are disabled.

5) Data Security

We implement reasonable technical and organizational measures to protect information. However, no method of transmission or storage is 100% secure.

6) Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

7) Your Choices & Rights

  • Request access, correction, or deletion of personal information.
  • Opt out of non-essential communications by using unsubscribe links or contacting us.

8) Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9) Changes to This Policy

We may update this Policy from time to time. Changes will be posted here with a revised Effective Date.

10) Contact Us

Questions about this Policy or your data? Email hello@iva5.com or call +1 (877) 779-3391.