Bakeries: Pre-Orders, Production, & Repeat Guests

Built for Busy Bakeries

iva5 speeds counter service and special orders. Use counter tablets, mobile devices for line-busting, or QR self-ordering. Tickets route to a bakery KDS or printer with names, flavors, fillings, sizes, and notes for decoration. Label printing keeps boxes organized, and rush controls smooth morning peaks.

• Counter workflow: fast item buttons, variants (slice/loaf/dozen)
• Self-ordering: guests scan, order, and pay; pickup text alerts
• Payments: tap-to-pay, tips, gift cards, split tenders, deposits

Loyalty & Customer Records (CRM)

Turn walk-ins into regulars. Points, punch-style rewards, tiers, stored value, and birthday treats keep customers returning. Customer records store favorites, allergies, and occasion notes so you can personalize promos and reminders (e.g., holiday pies).

• Rewards: points, tiers, auto-rewards at checkout
• Customer records: purchase history, preferences, notes
• Promos: coupons, happy hour pricing, gift cards

Pre-Orders & Custom Cakes

Take deposits, capture customization (size, layers, flavors, inscription), and schedule pickups. Promise-time quoting and capacity throttling protect your production schedule. Order confirmations and status texts reduce no-shows.

• Work orders: print tickets with decoration notes & allergens
• Alerts: SMS when orders are ready or scheduled
• Calendar: prep lists auto-generated from upcoming pickups

Inventory & Online Ordering

Track flour, butter, eggs, and fillings with recipe-level usage, yields, and low-stock alerts. Plan batches (e.g., croissants, cookies) and record waste. Online ordering for pickup/curbside syncs instantly—items 86 automatically when stock runs out, and menus update in real time.

• Inventory: recipes, par levels, vendor pricing, waste tracking
• Online ordering: real-time menus, capacity control, scheduled pickup
• Reporting: sales mix, COGS signals, bestseller heatmaps

Typical Order Flow

Why bakeries choose iva5

• Loyalty & rewards built-in (points, tiers, gift cards)
• Customer records & special-order history
• Pre-orders, deposits, and production planning
• Inventory + online ordering with real-time sync